eTail Europe 2019

18 - 19 June, 2019

Queen Elizabeth II Conference Centre, London

Steve Kato-Spyrou


UX Manager
John Lewis


2:15 PM Case Study: What Happens When Customer First Design Takes A Backseat

This in depth session will give you a blow by blow account of John Lewis’ website.  You’ll uncover the pros and cons of high level strategic decisions made about the site, dig in to what customer first design is starting to look like at this iconic retailer. 


Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda