Richard Lim

As regulatory pressure mounts and consumers demand greater transparency, Digital Product Passports (DPPs) are emerging as a powerful tool for forward-thinking retail brands. More than just a compliance requirement, DPPs unlock new opportunities to build trust, showcase sustainability efforts, and provide customers with unprecedented access to product-level data. We will unpack the essentials of the EU’s Digital Product Passport regulation and demonstrate how retailers can turn this mandate into a strategic advantage.

• Understand the core requirements of the EU’s Digital Product Passport regulation and its implications for retail brands
• Create a roadmap for DPP implementation that aligns with sustainability, traceability, and transparency goals
• Incorporate product-level data into your customer experience to build deeper trust and engagement
• Showcase your brand’s commitment to responsible sourcing and production with verified data accessible to consumers
• Integrate DPPs into existing digital infrastructure, from supply chain systems to consumer-facing platforms
• Ensure ongoing compliance through scalable systems that adapt to evolving regulatory standards
• Capitalize on DPPs as a competitive differentiator in an increasingly conscious consumer marketplace

The eCommerce landscape is evolving rapidly with transformative technologies and shifting consumer behaviors reshaping how brands engage with their audiences. From the rise of Generative AI (GenAI) enhancing personalization at scale, to the surge of social commerce blending shopping and social interaction, and the continued dominance of marketplaces as a key growth driver, the future of eCommerce is here — and it’s more dynamic than ever. In this session, we’ll dive into the top trends and emerging technologies driving the next era of online shopping and explore how brands can capitalize on these opportunities to stay ahead of the curve.

• Leverage GenAI to create hyper-personalized shopping experiences and dynamic content generation
• Integrate social commerce strategies to turn social platforms into full-fledged sales channels
• Optimize marketplace presence for growth and discoverability across multiple retail ecosystems
• Anticipate consumer behavior shifts driven by new technologies and platform innovations
• Adopt data-driven approaches to track, analyze, and adapt to evolving trends in real-time
• Innovate your customer journey by incorporating seamless, cross-platform shopping experiences