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Stuff you need to know:

  • *To qualify for the discounted rate, you must currently work for a retailer. If you work for a company that provides a solution or service to retailers, you do not qualify for this rate.
  • 20% VAT will be charged to all registration fees.
  • Cancellation Policy: Because we are in the live event experience business, please be aware that we have a strict cancellation policy. We unfortunately cannot provide refunds but will issue a 90% credit voucher for the price paid for registration IF notification is sent via email at wbrcs@wbresearch.com at least eight days prior to the event. You can transfer the ticket to someone else in your group.

    We do this because we are committed to providing a quality conference for ALL participants including attendees, speakers and sponsors. The minute you register for our event, WE undertake the overhead costs of hosting you onsite. We look forward to having you join us at the event just as much (if not more!) as you look forward to being there!
  • Questions? Give our customer service team a call at 44 20 7368 9465 or email them at WBRCS@wbresearch.com. Hours of operation (EST) – Monday-Thursday, 9am-5:30pm; Friday, 9am-5pm.