eTail Europe 2017

20 - 22 June, 2017

Queen Elizabeth II Conference Centre, London

+44 20.7368.9465

Is your company speaking at eTail Europe 2017? Register with code ETEU17SPKR for 20% off your ticket price!


Greg Ashton
 Greg Ashton 
Senior Director 
eTail Europe
Greg Ashton is a Senior Director at Worldwide Business Research, a company that develops annual B2B conferences to educate, support and connect the leadership of the world's core industries. Since 2012, Greg has been passionately leading and growing WBR’s flagship brands, including eTail West, eTail Europe & Mobile Shopping. When he is not helping businesses get their digital priorities straight, Greg can be found on the nearest golf course or pool table. Now living and working in Manhattan, Greg travels back home to the UK as often as possible.
Thomas Nielsen
 Thomas Nielsen 
Thomas Nielsen is the Chief Digital Officer/Group Product Officer for Tesco PLC (LON: TSCO) – one of the world’s largest retailers with 6,900+ stores, 475,000 employees and thousands of suppliers. In this role, Mr. Nielsen is leading Tesco’s digital transformation as well as its loyalty (Clubcard) and Digital Marketing functions.

Nielsen most recently served as Senior Vice President for Products and Operations for Brightcove (NASDAQ: BCOV) – a leading provider of OVP solutions for professional media distribution and monetization. Before joining Brightcove, Nielsen was the President and CEO for RealNetworks (NASDAQ: RNWK) – a pioneer in digital media solutions.
Nielsen is an AP Graduate in Computer Science from Tietgen Business College in Denmark.
Peter Williams
 Peter Williams 
Peter is Chairman of 2 online retailers - plc, a UK quoted company selling young fashion; and Mister Spex, selling eyewear from its base in Berlin. He is also Chairman at U and I Group PLC, the leading property regeneration company; Senior Independent Director at Rightmove plc, the UK’s largest property portal; and is a trustee of the Design Council.

During his executive career he was Chief Executive at both Selfridges plc and Alpha Airports plc. He has also served on the boards of ASOS plc, Cineworld Group plc, Sportech plc, Jaeger, Blacks Leisure Group plc, JJB Sports plc, the EMI group, Silverstone, OfficeTeam, Erno Laszlo, Capital Radio plc and GCap Media plc.
Luca Marini
 Luca Marini 
Founder & COO 
Finery London
Constantin Eis
 Constantin Eis 
Co-Founder & Global Managing Director 
Constantin Eis is Casper’s Co-Founder and European MD. He is responsible for business decisions outside North America and also heads up the geographical teams and new markets. Constantin previously headed up and was responsible for the marketing activities (online, offline, and brand marketing), IT, HR and product development at Home24, and has substantial experience within the industry. Whilst at Home24, Constantin was responsible for eight countries in two regions, as well as being responsible for more than 450 FTEs. Constantin graduated from the Leipzig Graduate School of Management (HHL), Leipzig, Germany with a degree in Business Studies in 2008. 
Rebecca Glenapp
 Rebecca Glenapp 
Rebecca Glenapp co-founded LUX FIX, the UK's largest pure-play platform for women's premium fashion labels. In this role she also launched ground-breaking content/commerce plays for The Telegraph and Evening Standard newspapers. Rebecca previously led brand and business development for start-ups Idio and Billmonitor. She read Philosophy at Trinity College Dublin and currently serves on the Post Office Advisory Council.
Jonny Sitton
 Jonny Sitton 
Co-Founder & Operations Director 
My 1st Years
Jonny Sitton, 30, is the Co-founder of My 1st Years, The online destination for personalised gift for babies and children. The brand was established in 2010 along with Jonny’s best friend, Daniel Price. They saw a gap in the market for personalised baby gifting and the rest, as they say, is history.

Jonny’s key responsibilities cover all of the operational aspects of the business. In addition, his main oversees are the financial side to ensure that everything is on track. As the company is about to launch in the USA, Jonny is taking on the responsibility of ensuring that everything runs smoothly during this transition period logistically/operationally. He is also is responsible for the technology strategy and keeping in regular contact with our developers to guarantee that the organisation is always up-to-date with the latest technologies.
Alicya Sinclair
 Alicya Sinclair 
Sinclair London
Founder and Director of the first only women’s only tailoring brand, Alicya Sinclair launched the fashion house in 2013. Three years on she has built up a manufacturing unit to support UK manufacturing and to streamline the business. Now manufacturing for luxury brands such as Chanel, Poser Club amongst others.
With 10 years experience in the trade ranging from luxury bridal and couture, Alicya is a Savile Row trained tailor with 85% or the brands clientele are made up of female professionals from Fortune 500 companies.
During her career, Alicya's awards include first time finalist at the Golden Shears Awards, branded as the Oscars of Tailoring by GQ Magazine and Rising Start finalist at The Black British Business Awards 2016. 
Her designs have been showcased at some of the biggest events in the UK from the National Television Awards 2015, British Soap Awards 2016 and her garments voted the best look at Royal Ascot by WWD Magazine.
Alicya also sits on an education board know as LEAD. A platform that helps to teach students soft skills, helps to develop their personal profile and prepare them for the world or work through leadership and development tools through courses with large UK organisations.
Tom is co-founder of Project J who are redefining impulse, visually led retail on mobile and the web.

Prior to founding Project J, he led European Marketing for which he grew across 20 markets using a range of social and digital channels. Before that he was the first marketing hire at onefinestay. There he implemented host acquisition strategies that resulted in significant supply growth (40 to 600+ homes), helped launch the NYC business and grew guest demand across a number of direct and partner channels.

He cut his teeth in digital marketing as Customer and Digital Marketing Director for running multi-million pound search and display campaigns. Prior to that he was a consultant at dunnhumby and emnos. He has a degree from the London School of Economics.
Pouya Boland
 Pouya Boland 
Pouya Boland, Dutch Entrepreneur, columnist, speaker and CEO / Co Founder of Chiquelle is the fastest online growing store and brand in Sweden and has won 3 awards in 2015. Chiquelle is having an annual growth of 300% a year.
Billie Whitehouse
 Billie Whitehouse 
Wearable X
Billie Whitehouse is the CEO, designer and director of Wearable X. Wearable X specializes in the combination of hardware, software and apparel for wearable technology products. Forbes recently compared Billie and her co-founder Ben Moir to Steve Jobs and Jerry Seinfeld. Known for her development of Nadi X and Fan Jersey recently presented at Super Bowl 50, Billie is invigorating the fashion industry and transforming it into a business focused on improving th equality of our lives.

Billie is an aesthetic specialist with a naturally inquisitive nature towards technology and innovation. As a garment engineer she strongly believes people should not have to look like the technology that they have grown to love and depend on. Billie’s designs are sharp, experimental, naturally confident and subtly feminine in appearance integrated with the latest technology.

Business Insider recently named Billie as one of the 30 most important women under 30 in tech and she was named in the 100 Most Creative People in Business by Fast Company. The highlight for Billie in 2016 was winning The Wearable Award in Paris at Show Room Privé as well as being featured on the Jimmy Fallon Show.

Billie is a renowned keynote speaker with presentations stretching from the The New Yorker Tech Fest 2016, Fortune’s Elevate 2016, Belgium Fashion Congress 2015, Cannes Lions 2015/2016, Wired UK 2015, Conde Nast Digital Russia 2016, India Fashion Forum 2016 and many more.
Gracia Amico
 Gracia Amico 
Pets Pyjamas
Gracia is the CEO of PetsPyjamas, Europe’s number one online destination for pet-friendly travel bookings, pet products, services, content and community for pet lovers. As well as continuing to grow a highly innovative and ground breaking business, PetsPyjamas have been recognised for their excellence in customer experience in this fast growing industry.  

Previous jobs include Ecommerce Director as part of the Board for Hobbs where she launched 4 international sites and was responsible for their multi-channel strategy and international partners both on and offline. 

She spent 5 years at Topman heading up their global ecommerce department. In this capacity she launched international websites in a multitude of countries and was responsible for their multi-channel strategy. In 2007 Gracia spent a year at the luxury fashion company Burberry to set up their ecommerce marketing strategy.

She has been awarded a place in many industry rankings lists from the top 100 Digerati to top 100 Movers and Shaker. In 2015 and in 2016 Gracia was recognised as one of the 50 most powerful people in online Etail by her entry in the top 50 Retail Week Power List.
Wilko Klaassen
 Wilko Klaassen 
Craig Wheeler
 Craig Wheeler 
Scotts & Co
Craig has worked in Ecommerce and TV Shopping for 15 years and is recognised as a B2C specialist with experience working for QVC, Curry’s, and Feelunique. Craig’s experience covers the full raft of Digital functions from delivering top class Customer Experience through to managing Product Content and integration of CGC into websites. Most recently Craig worked for Feelunique where he was instrumental in developing their online experience and helping them to become recognised as the leading ecommerce business in the Beauty Sector, with not just a fantastic website with great content and integrated service offerings, but a class leading customer experience.

Craig has now joined Scotts & Co (owners of Scotts of Stow, Bloom and The Original Gift Company) as COO, with specific goals for growing range, delivering an integrated Multichannel strategy and significantly enhancing their digital offering.
Andy Gibbs
 Andy Gibbs 
Andy joined graze as CFO in 2012 and has overseen a period of rapid growth in the business, including graze's online launch in the US, expansion into UK and US retail channels and graze's transition to a multi-channel business. Andy currently leads graze's finance, legal and data functions.
Prior to graze, Andy spent 8 years in PwC's M&A team, where he worked on a range of deals for both Private Equity and Corporate clients. During this time, he gained experience of buy-side and sell-side due diligence, capital market transactions, business recovery and refinancing.
Before this, Andy worked as an analyst at Diamond Technology, a strategy consultancy focused on technology and mobile.
Andy is a qualified accountant, a member of the ICAEW and a graduate in Economics & Management from Oxford University.
Anders Dahlberg
 Anders Dahlberg 
Anders is responsible for all Let´s deal marketing activities in Sweden and Finland. Leading a team of 15 employees focused on B2C. Awareness is created with TV commercials and events. Sales are built through direct marketing (email, mobile push) and digital advertising (programmatic, text ads, social media, affiliate networks, etc.). 

Anders has been involved in marketing and e-commerce since 1997. Before joining Let´s deal he was running eCommerce efforts at Lindex, Intersport, JC, etc.  Anders holds an MBA from The Gothenburg School of Economics and a MSc in Automation Engineering from Chalmers University of Technology
Tobias Mattsson
 Tobias Mattsson 
Nordic Feel
Dave Trott
 Dave Trott 
Creative Director and Author 
Bestselling Author & Speaker

Dave Trott is a creative director, copywriter and author. Trott received a Rockefeller Scholarship to study advertising at the Pratt Institute in New York City and after completing his studies, went on to found the advertising agencies Gold Greenlees Trott, Bainsfair Sharkey Trott and Walsh Trott Chick Smith. Gold Greenlees Trott was voted ‘Agency of the Year’ by Campaign and ‘Most Creative Agency in the World’ by Ad Age in New York within two years of its founding.


In the 1970s, Trott started the ‘D&AD Advertising Concepts Workshop,’ which ran for thirty years. This program trained hundreds of young creatives, many of whom are now London’s top creative directors. In 2004, Trott received the D&AD President’s Award for lifetime achievement.


Trott is also the author of three books on creativity: Creative Mischief (2009), Predatory Thinking (2015), and One Plus One Equals Three (2016). He writes two weekly blogs, one for his own site and one for Campaign. Trott’s art school (creative) family includes his art director wife and daughter and his copywriter son.

John Sadeghipoor
 John Sadeghipoor 
Global Head of Digital Marketing 
Mark Lilley
 Mark Lilley 
(Former) Head of eCommerce 
Chain Reaction Cycles
Mark is an experienced ecommerce professional with the ability to deliver sustained online growth combining an analytical approach with strong technical knowledge and commercial awareness.

An enthusiastic leader with a hands on approach and proven track record of building and leading ecommerce and digital teams across customer acquisition, conversion and retention.

Areas of expertise include: Ecommerce, Conversion Optimisation, UX and Usability, Digital Marketing and Analytics
Chris Bates
 Chris Bates 
Head of CRM & Digital Marketing 
John Lewis
Chris is Head of CRM & Digital Marketing at John Lewis, responsible for all data-driven marketing across digital channels as well as CRM & loyalty.  In 5 years at John Lewis he has delivered a new consumer segmentation which is driving John Lewis’ strategy and growth, and has designed, launched and led my John Lewis, the brand’s customer membership programme which has over 2 million members, generating significant incremental sales.  

Prior to John Lewis, Chris has held a wide range of consumer marketing roles at RAC, Aviva and T-Mobile.   In 2014 he completed the Marketing Society’s Marketing Leaders Programme.
Geoff Bull
 Geoff Bull 
Head of Demand Conversion 
Geoff Bull is Head of Digital Marketing and Ecommerce for WiggleCRC, responsible for digital marketing, data insights, CRM, ecommerce and web development. Combined Wiggle and Chain Reaction Cycles serve over 2 million customers a year in over 100 countries.  Prior to WiggleCRC, Geoff was Head of Digital for MORETH>N and has held a range of marketing and strategy roles for Riverford, Direct Wines and John Lewis.
Jai Whiting
 Jai Whiting 
Head of Digital & eCommerce 
Philip Ward
 Philip Ward 
Head of Digital Experience & Development 
Carphone Warehouse
Phil Ward is Head of Digital Experience and Development.  With over 14 years’ experience within e-commerce, he drives Carphone Warehouse digital customer enhancement road map for .com across tablet, mobile, and desktop.  His passion is using technology to create cross channel personalised journeys.  
Johan Riis Johansen
 Johan Riis Johansen 
Head of eCommerce Services 
Coop Danmark
I have worked in the digital industry for more than 15 years and delivered everything from successful global brand campaigns to optimising revenue performance activities on conversion funnels and the multi touch-point journey the consumers take to get there. Currently my responsibility is to establish and facilitate continuous business development of all digital services related to retail and customer engagement through data driven Devops teams. 
Maxime Taieb
 Maxime Taieb 
Head of Solutions & Innovation 
Matt Henton
 Matt Henton 
Head of eCommerce 
Moss Bros
Debbie Wren
 Debbie Wren 
Head of Agile Coaching Digital & Technology 
Debbie Havekin
 Debbie Havekin 
Head of International Trading 
Marks & Spencer
Debbie is an experienced digital profession with over 15 years of experience across all retail channels. Currently Debbie is the Head of International Trading for M&, driving sales in more than 20 global markets including Europe, North America and Australia. 
Savannah Sachs
 Savannah Sachs 
Managing Director UK 
Savannah Sachs is the Managing Director of Birchbox UK, which offers an efficient, personalised way to discover and shop for new beauty products.

Birchbox was founded in September 2010, redefining the beauty e-commerce experience by pairing a monthly subscription of personalised samples with editorial content to create a seamless path to purchase full-size products online. Today Birchbox has more than 1 million subscribers and operates in six countries, including the US, UK, Ireland, France, Belgium, and Spain. 

As Managing Director of Birchbox UK, Savannah is responsible for overall business strategy, long-term vision, and ongoing operations. She leads a local team across all business functions, including Brand Partnerships, E-commerce, Content, Marketing, and Operations. In the last 12 months, Birchbox UK has celebrated 125% year on year growth, making it the fastest growing market and the No.1 beauty box in the UK.

Prior to graduating from business school and joining the Birchbox leadership team, Savannah worked in management consulting at Booz & Company advising Fortune 500 retail, personal care, and pharmaceutical clients. Her consulting experience in strategy, organisational effectiveness, and talent management were instrumental in driving rapid growth and scaling the Birchbox UK business. 

Savannah earned a BA in Psychology with Honors from Princeton University and an MBA with High Distinction from Harvard Business School. She is originally from Boston and now lives in London.
Joana Fernandes
 Joana Fernandes 
Head of eCommerce Operations 
Joana Fernandes is the global Diretor of Ecommerce Operations for Farfetch, where her responsibility are payments, fraud and delivery's global strategy across the company. Her main focus is to consistently exceed the customers expectation by delivering an exceptional and localised experience across all markets and platform with high efficiency. From a technical and management background, Joana started her career in London within fraud and security areas, which was the starting point to her passion and expertise area, payments. Always focused on innovation and new ways to exceed customer experience, Joana focused her career on Ecommerce Operations and how effectively deliver the best solution to the customer at the correct price!
Peter Hvidberg
 Peter Hvidberg 
Head of eCommerce & Customer Service 
INTERSPORT Group Denmark
Peter Hvidberg is the Head of E-Commerce and Customer Service for INTERSPORT Group Denmark, driving digital & customer service to create Seamless Retail value for INTERSPORT Denmark, Colosseum, The Athlete´s Foot, JOYRUN, OBI Sport Outlet, Sport Point, Sport-Direct and especially their customers. Peter redefined the E-Com strategy and focus for the group, optimized the process’ for the whole value chain, implemented a new website and tripled the revenue for INTERSPORT Denmark in 2017.  Prior to INTERSPORT Peter has been working with Retail, Logistics, IT and Telecom and was a pioneer in E-Com building his first webshop back in 1998. Since 1998 Peter has developed several online concepts for his own companies and has as a consultant helped Danish national and International brands to develop theirs.
Anastasia Roumelioti
 Anastasia Roumelioti 
Head of Marketing & Communications 
Hawes & Curtis
Anastasia Roumelioti is the Head of Marketing and Communications for Hawes & Curtis and Ghost London. She is responsible for the brand’s strategy and omnichannel campaigns that deliver growth and strengthen customers’ brand loyalty through emotional connections. She has a data driven approach on all projects and a customer centric mentality. Anastasia has worked for both P&G and Unilever and has an MBA from Wharton School in Marketing & Operations Management. Her interest is to blog at Huffington Post about marketing, leadership and gender equality.
Julie Austin
 Julie Austin 
Head of Ecommerce 
Mamas & Papas
Currently Head of Ecommerce at Mamas & Papas, Julie started out in a product buying and development background transitioning that customer and product first focus into the digital environment.
 With previous experience at Next, Boots and Claire’s Accessories, Julie has worked and led teams in both UK and US in designing, delivering and trading global websites for global brands.  
Anil Patel
 Anil Patel 
Head of Digital 
The Original Factory Shop
Ben Greener
 Ben Greener 
Head Of Digital Product 
I am the head of digital product at Andertons Music Company. I mainly look after content strategy and implementation, leading our content and content marketing teams. I also spend a lot of time improving the user experience on the site, making the customer journey as smooth as possible.
Patrick Osborne
 Patrick Osborne 
Head of Strategic Insight & Reporting 
Patrick Osborne has worked with customer data analytics for 25 years in a variety of industries and sectors, beginning in direct mail fulfilment and events organisation.  He worked on the implementation of Nectar, the first multi-retailer loyalty programme in the UK, and has also spent time in the university sector, financial services and as a management consultant advising firms on the expert use of their customer data. He now works for QVC, one of the world’s largest direct selling retailers as the Head of Customer Insights & Analysis.
Richard Voyce
 Richard Voyce 
Head of eCommerce 
Dreams Ltd
Richard has over 10 years of ecommerce experience in fashion, apparel and big ticket retailing. At Dreams, Richard is responsible for driving continued sales growth not only online but through omnichannel strategy development. He is leading this transformational project to create a unified retail solution designed to give customers a truly seamless shopping experience between their digital and physical journey. 
Gillian Geraghty
 Gillian Geraghty 
Head of eCommerce 
George at Asda
Gillian is the Head of E-commerce at, covering Trading, Supply, Content and Creative for George Clothing. Gillian joined George in 2005 and has worked across a number of departments within the Core trading team before moving to E-commerce in 2013. Gillian lives in Leicestershire and when not at work or looking after her 2 young boys she enjoys park runs, yoga and reading.
 Joe Swales 
Head of eCommerce and CRM 
Monsoon Accessorize
Niranjan Soni
 Niranjan Soni 
Head of Multichannel Development 
The White Company
Charlotte Briscall
 Charlotte Briscall 
Head of Digital Experience 
Charlotte Briscall has been leading the Digital Experience team at Sainsbury’s since February 2014. In this role Charlotte has built a digital experience capability covering ux, insights, research and delivery from zero to a team that now has design responsibility across the online groceries business, digital payments, retail labour management, HR services and Sainsbury’s Bank. She studied Product Design at Brunel University and sits on the examination board for the Global Innovation Design masters at the Royal College of Art and Imperial College London.
Ed Whatmore
 Ed Whatmore 
Head of eCommerce 
Mountain Warehouse
John Cowper
 John Cowper 
Head of Architecture 
John Werbinski
 John Werbinski 
Head of eCommerce 
John has over 12 years of experience within the premium retail ecommerce sector, working for brands such as Links of London, Harvey Nichols and Gieves & Hawkes along the way. Since 2014, he has been the Head of Ecommerce at GANT UK. He is actively involved in delivering their omni-channel initiatives, recently launching endless aisle in GANT’s UK stores and shaping their digital marketing strategy.
 Mark Campbell 
Head of Customer Marketing 
Jason Van Der Westhuizen
 Jason Van Der Westhuizen 
Senior Head eCommerce & Multi-Channel Customer Experience 
Lands' End Europe
Jason is an accomplished multi-channel professional with over 17 years of proven digital experience across brand, creative, marketing and eCommerce, gained in the UK, USA, Germany and France. Responsible for delivering a high quality digital customer experience through leading in-house teams and agencies across creative & publishing, eCommerce, customer behavioural insights and analytics.
Stuart McMillan
 Stuart McMillan 
Deputy Head of eCommerce 
A senior ecommerce professional, I have a wide range of experience in all aspects of ecommerce, from design, to content production; from managing high availability infrastructure to user experience testing. I have experience in managing teams to deliver the above, as well as other areas such as development testing and PCI compliance. I work within the fashion industry.

I have particular interests in page performance, conversion rate optimisation, usability, responsive web design, customer experience and order fulfilment.

My goal is simple: I want to be responsible for the best-in-industry ecommerce website that does everything right, every last detail.

Eric Lewis
 Eric Lewis 
VP, Global Operations 
Eric Lewis is Senior Vice President of Global Operations at Casper. He brings more than 12 years of executive management experience to Casper from leading consumer brands, e-commerce, and technology companies. Before joining Casper his previous positions include Head of Regional Operations for Google, General Manager for Amazon and Managing Director - APAC for Shark/Ninja. 

Previously, Eric spent 9 years with Black and Decker domestically and internationally in various positions including Plant GM, GM of Asia Operations and Director of Operations where he managed the global supply chain including manufacturing, logistics, quality and lean six sigma. Eric earned his MBA from the University of Texas and his BS in operations from Gardner Webb University.  
Jason Kang
 Jason Kang 
Managing Director- Ireland 
Jason has been an integral part of Zazzle since its launch in 2005 in a variety of key roles, including CFO and CMO.  Jason relocated to Ireland in 2016 as the Managing Director and head of Zazzle International.  In his current role, Jason is responsible for growing the Zazzle business internationally (outside of the US).  Prior to Zazzle, Jason worked in the technology investment banking division of Salomon Smith Barney (Citigroup). Jason graduated from Stanford University with an AB in Economics. Jason's claim to fame is getting the Zazzle Roll listed on the menu of a once famous Palo Alto sushi house. When not crushing it at Zazzle, Jason enjoys spending time with his wife, three children (2 human, 1 dog), playing golf and cooking delicious food, usually in that order.
Mirko Caspar
 Mirko Caspar 
Managing Director 
Mister Spex
Mirko Caspar studied business administration at the University of Münster, where he went on to gain a PhD. The most important appointments in his career to date were as a corporate consultant at McKinsey, with a focus on marketing and strategy, as senior director for business development at the entertainment conglomerate Universal Music and managing director of its mail order subsidiaries, and as a managing partner of the virtual world company Metaversum. As a managing director of Mister Spex, Caspar is responsible for the Marketing, CRM, Category Management, Public Relations and Product Management divisions and is in charge of international markets.
Sean O'Neill
 Sean O'Neill 
Director Online Product Development 
Sean has spent the past 18 years at the intersection of ecommerce, consumer behavior, and data-driven feedback loops.  Sean joined Tesco in 2014 and is Product Development Director for Tesco’s global online shopping platform spanning 9 countries.  Prior to that Sean spent 11 years at (starting in 1999) for product development and operations focused across a range of business functions including merchandising, programmatic recommendations, category expansion, fulfillment, marketplace platform, and on-site advertising.  In between two stints at Amazon, Sean joined a startup focused on building the world’s richest consumer loyalty and rewards network.  Sean holds an MBA from the Kellogg Graduate School of Management (Northwestern University) and is a co-author of six patents. Outside of work Sean enjoys traveling with his family, painting, and recording songs for his kids’ band.
Sienne Veit
 Sienne Veit 
Online Product Director 
John Lewis
Sienne has worked as a strategic business developer, product owner and innovator within mobile, social media and omni-channel retail for over 10 years. She joined John Lewis in September 2014 in as Director, Online Product where she looks after the continuous development of John Lewis’ digital selling experiences across web, apps and in store digital.

Sienne has previously headed up mobile and R&D at M&S and Morrisons and worked with great brands such as Samsung Sony Playstation and Coca Cola to deliver business growth strategies and innovative new digital products and services. She has delivered a number of UK high street retail firsts: the first transactional mobile website, the first smart TV application for fashion, the first social and mobile gamified Facebook app for donating clothes, the first mobile taste test to help customers find and buy the right wine. 

She is passionate about mobile and driving forward adoption and industry standards and sat on various industry boards including the IAB mobile council, the DMA mobile council and was a founder of Mobile Commerce Joint Industry Committee.She is one of Drum’s top 50 in Mobile 2015 and was selected as one of Mobile Marketer’s Women to Watch 2013, the only UK/EU woman on this list. 
Emma Mead
 Emma Mead 
Digital Director 
Holland & Barrett
Dave Elston
 Dave Elston 
Digital Director - Europe 
C&J Clarks
Dave has worked at Clarks for the last 7 years, where he successfully launched their European transactional websites. Now responsible for Digital sales across the UK and Europe, Dave has updated and changed the Collect From Store proposition and successfully re-platformed the UK and European websites onto Hybris. Clarks are the most purchased from website for shoes in the UK and is on the journey to become the world’s leading brand for stylish and comfortable shoes.
Katy Gotch
 Katy Gotch 
Director, Strategy and Customer Experience 
Katy is the Director of Strategy and Customer Experience for Sainsbury's Argos.  In her strategy role Katy is responsible for initiating, evaluating and driving new strategic initiatives and partnership opportunities.  She also heads up a team that takes the lead in monitoring customer experience end-to-end, identifying pain-points and leads cross-business change to continuously deliver better customer journeys through operational and propositional improvement.  Katy brings to the role a strategic mindset and toolkit from consulting at Bain & Co and Javelin Group and deep retail expertise from running & relaunching and interim strategy work at clients including Boots, Dixons and Sainsbury's.
Jos Williams
 Jos Williams 
Marketing Director 
Bulk Powders
Andrew Curran
 Andrew Curran 
Non-Executive Director 
Andrew joined Amara in 2011 and has since been involved in the growth of the successful homewares business.

Andrew has spent the last 15 years building various e-retail businesses within the fashion and home accessories sectors and is currently the CEO at He has a passion for marketing with a heavy focus on customer retention. 
Jon Asbury
 Jon Asbury 
Multichannel Director 
Go Outdoors
Jon Asbury is Multichannel Director at GO Outdoors the market leading and fastest growing Outdoor equipment and clothing retailer with over 17 years experience of growing Multichannel businesses and is responsible for the commercial performance, operational effectiveness and strategic development of the GO Outdoors Multichannel business. Through their Discount Card GO are one of the few retailers to have an understanding of offline customers that matches their understanding of online customers. Prior to this Jon led a team of specialists responsible for the development and trading of the Halfords Multichannel offer.
Sergio Romero Penas
 Sergio Romero Penas 
Director, Marketing & Performance Analytics 
Sergio Romero is currently Director of Marketing & Performance Analytics at Vistaprint, a Cimpress company, where he leads the team responsible for optimizing online and offline channel activity, and improving the efficiency of the company’s marketing budget of hundreds of millions of dollars.

He brought to Vistaprint 15+ years of experience in the Consulting and Financial Services industries where he developed top notch strategies in order to increase customer loyalty, grow product distribution through non-traditional channels and enhance return on marketing investment. He started his career with The Boston Consulting Group, and prior to Vistaprint Sergio held different positions in customer analytics and business strategy with CaixaBank, the leading retail bank in Spain with more than 14M customers.

Sergio holds degrees in Engineering and Statistics from UPC, and an MBA from ESADE Business School.
Bart Maes
 Bart Maes 
European eCommerce Director 
Richard Clark
 Richard Clark 
Director, Marketing
 Lina Kehlenbeck 
Sr. Product Owner, Online & Retail Operations - Digital & Technology 
Stephen McCreath
 Stephen McCreath 
Group Marketing Director 
Richard Wilson
 Richard Wilson 
Digital Director 
As Burton Digital Director, Richard is responsible for developing and delivering all customer touchpoints in the brands multichannel experience.  With a strong high street presence and international expansion through franchises and wholesale partners, the digital customer experience across mobile, desktop and instore technologies is paramount to delivering sales and profit growth for the brand.
Emma Fouracre
 Emma Fouracre 
Senior Marketing Manager 
Evans Cycles
Emma is part of the senior management team at Evans Cycles and is responsible for email, social media, PR, partnerships and advertising. Her wealth of marketing experience spans the last 10 years working mainly in consumer markets including events like The National Wedding Show & The Baby Show and now her latest move into retail for Evans Cycles. Emma has been involved in the development of many segmentation models, not all of which have been successful so Emma is looking forward to a lively panel discussion. The good folks at Evans Cycles have turned Emma into a cyclist but beyond this she is also a keen runner and swimmer so hoping in the future to tie the three together.  
 Stasha Stazisar 
Senior Email Marketing Manager
Neal Johnson
 Neal Johnson 
Director, IT Service and Operations 
House of Fraser
Neil Ellul
 Neil Ellul 
Customer Journey Manager 
Claire Logan
 Claire Logan 
eCommerce Manager 
I am the Ecommerce Manager for Slater Menswear. Since joining Slaters in early 2015 I have worked on growing their already successful online business, successfully launching the new in August 2016 with a focus on mobile first. It is my main responsibility to take ownership of the strategy for the growth of the online channel. This includes creation and implementation of improved user experience across all devices, utilising Google Analytics and CRM systems to monitor, measure and provide insight into consumer behaviour to establish a multi-channel customer journey with mobile at the forefront, create and grow content strategy to further brand presence nationwide, capturing new markets while monitoring KPIs to gain a close understanding of customer acquisition and sales patterns, using these to create growth targets. I also manage our SEO and PPC strategies to assist in sustaining our growth and ensure strong visibility for our brand online. 
James Olszowski
 James Olszowski 
International Expansion Manager M& 
Marks & Spencer
James Williamson
 James Williamson 
Digital Brand Marketing Manager 
Amy Jackson
 Amy Jackson 
Digital Marketing Manager 
Lipsy London
Digital marketing manager at Lipsy, managing and supporting team members across affiliate marketing, search, social media and email marketing with a particular emphasis on creative campaigns and influencer strategy. 
Adeola Sole
 Adeola Sole 
Digital Marketing Manager 
Mint Velvet
Martin Gill
 Martin Gill 
VP & Research Director - Digital Strategy & Experience 
Martin Gill, VP Research Director, serves digital business professionals. He leads the development of Forrester's digital business transformation playbook, focusing on how firms must rethink their business strategies to compete in the digital age. His research covers digital maturity, helping digital business leaders understand how to evolve their culture, organization structures, and staffing; their approach to technology investments; and their success metrics to advance their digital sophistication. He is based in the UK and covers global trends. 
 Oliver Prothmann 
 Jacques Panis 
Thomas Crampton
 Thomas Crampton 
Global Consulting Principal, Marketing Transformation 
Thomas Crampton serves concurrently as Global Consulting Principal for Marketing Transformation and Global Managing Director of Social@Ogilvy. Thomas has been at Ogilvy for more than eight years, launching, scaling and running teams on three continents that help clients adapt their marketing, communications and business approach to the rapid changes in consumer habits around social, digital and mobile. Clients have included a wide range from the finance sector, including insurance, consumer banks and private banks. As Global Managing Director of Social@Ogilvy at Ogilvy & Mather, Thomas oversees a team of more than one thousand social media specialists across more than 40 territories. Probably the largest global team of its kind, Social@Ogilvy helps companies understand, strategize and execute within social media. This is not a team of social media generalists. Built on Ogilvy & Mather’s well-known heritage of brand planning and cutting edge creativity, Social@Ogilvy taps deep areas of expertise, such as CRM and shopper marketing.

The team has won awards recognizing everything from niche digital innovation to the highest creative accolades in the industry, including Clios, Effies and Cannes Lions. Thomas joined Ogilvy in 2009 to launch the social media team in Asia, growing it in less than five years from himself and an intern to more than 250 people across 23 cities in 19 Asian territories.

A frequent keynote speaker and moderator at high profile conferences around the world, from the World Economic Forum in Davos to Le Web in Paris, Mobile World Congress, Cannes Lions and DLD in Munich. He has also lectured at numerous universities, including Stanford University, Institut d’Etudes Politiques de Paris, Hong Kong University, Keio University in Japan and the National University of Singapore. Prior to joining Ogilvy, Thomas spent 18 years as a globetrotting foreign correspondent, mainly for the International Herald Tribune and The New York Times, reporting from five continents and dozens of countries with a focus on finance and economics.
Steve King
 Steve King 
Black Swan Data
Steve King is the CEO and Co-Founder of Black Swan, the fastest growing start up in the UK, which combines cutting edge data science and software development to accurately predict trends in consumer behaviour. Since reading Cognitive Science the 90s, Steve has applied his tech, coding and visualisation skills to solving his clients’ challenges, helping them work out what will be important tomorrow by arming them with products that transform the way their brands create value from data. Black Swan works with some of the world’s leading consumer-faced brands including Pepsico, Panasonic Avionics, Tesco, and GSK
Øyvind Henriksen
 Øyvind Henriksen 
POQ Commerce
Øyvind Henriksen is CEO & Co-founder at Poq, the app commerce company. Øyvind has over 10 years’ experience in tech having previously been a CTO of an ecommerce agency. He has lived and breathed commerce developments through experiencing first-hand the evolution of custom built ecommerce sites through to powerful ecommerce platforms e.g. Magento, Salesforce Commerce Cloud and Hybris.

Poq is a Software-as-a-Service platform that empowers retailers to create highly effective and fully customised native apps in record time. Our platform is the result of years of focus on retail apps and is proven to increase conversion rates and revenue. Clients include retailers such as Missguided, and House of Fraser.
Matt Lerner
 Matt Lerner 
Partner, London 
500 Startups
Jeroen Leenders
 Jeroen Leenders 
Founder & Publisher 
Cross-Border Magazine
Mario Ciabarra
 Mario Ciabarra 
Quantum Metric
Mario is a 4x successful entrepreneur with previous exits in Enterprise APM and Mobile App spaces. Lobbying congress in 2009 for fair competition against Apple’s walled garden, Mario initiated the effort with EFF to successfully ensure a Library of Congress DMCA exemption for “jailbreak” for iOS devices and lead the most successful company in the alternative iPhone app market. 

In 2011, Mario founded Quantum Metric, a digital customer experience and analytics platform, competing with products like IBM’s Tealeaf. Under Mario’s leadership, Quantum Metric has seen rapid adoption from Fortune 500 eCommerce and financial services companies. By early 2017, Quantum Metric’s machine intelligence engine was monitoring over $20B of eCommerce and had discovered over $200M of revenue recovery for enterprises.
Duncan Keene
 Duncan Keene 
UK Managing Director 
Duncan has over 10 years experience within software start-ups. One of the initial team at Maxymiser (now part of Oracle Group) Duncan has worked closely with some of the world’s leading ecommerce teams, helping them solve their digital challenges. Duncan currently leads UK operations at ContentSquare, a user experience analytics and optimization platform that helps businesses understand how and why users are interacting with their app, mobile and website. Duncan is equally comfortable discussing UX analytics as he is discussing the fortunes of his beloved (and much maligned) Wolves.
Nir Debbi
 Nir Debbi 
Co-Founder & CMO 
Nir has vast experience in strategic planning and business development, working for over 10 years in managerial positions in the high-tech and financial sectors. Before co-founding Global-e, Nir served as SVP and Head of Strategy and Business Development at Bank Hapoalim, Israel’s largest bank, following a term as Head of Retail Strategy. He holds an MBA and a B.Sc. in Economics, both from the Tel-Aviv University.
Laurel Wolfe
 Laurel Wolfe 
Marketing Director 
Georges Berzgal
 Georges Berzgal 
VP EMEA, Global eCommerce 
Pitney Bowes
Andy Leaver
 Andy Leaver 
Chief Revenue Officer 
With more than 15 years of experience and success in leading multiple SaaS and big data companies, Andy manages an international team at Sailthru, to continue their growth in cross-channel experiences and advanced personalisation.

Andy’s previous experiences include executive positions at Hortonworks, Workday and Bazaarvoice, where he grew international teams across the globe.  
 François Laxalt 
Senior Director Product Marketing 
Michael Klein
 Michael Klein 
Director, Industry Strategy and Marketing 
Michael Klein is the Director of Industry Strategy for the Adobe Marketing Cloud. He leads a team of subject matter experts who work with Adobe’s global commerce clients to help them develop best-in-class digital marketing strategies. Michael regularly contributes thought leadership to industry events, and is an active member of and the Global Retail Marketing Association.
Prior to joining Adobe, Michael spent over 25 years as a Senior Merchant and Marketer for brands such as the LVMH Group (, William-Sonoma, Harry & David, Discovery Channel Stores, and 
Karen Pepper
 Karen Pepper 
General Manager, UK 
Amazon Pay
Karen Pepper is the General Manager, UK for Amazon Pay. She is responsible for leading Amazon’s payment services for 3rd party merchants in the UK including Amazon Pay and the associated value added services.

Karen is a 15-year veteran of the payments and start up industries. Most recently she was Global Head of Alliance Banks at JP Morgan where she managed relationship with 22 banks across 41 markets. Karen has also held executive positions at American Express and her own multi-million pound start up in the health and fitness sector.

Karen sits on the board of Hatch, a UK incubator for social enterprises and on the board of Tamar, an anti-human trafficking charity. Karen holds a MBA from the London Business School.
Chris Attewell
 Chris Attewell 
Global Sales Director 
Search Laboratory
Chris began his career in export sales and marketing before finding his way into the digital world, and worked in email and marketing automation prior to joining Search Laboratory. Chris provides strategic leadership and direction for Search Laboratory’s global operations, working with clients and internal teams to deliver profitable online customer acquisition campaigns across multiple countries.
Elizabeth Johnson
 Elizabeth Johnson 
SVP & General Manager of Agency Services - LiveArea 
The PFS Agency
As the SVP and General Manager of LiveArea, Elizabeth is responsible for leading the agency team that provides the digital strategy, design, and marketing expertise enabling brands to succeed in commerce.  She joined PFSweb in 1999 and has over 15 years experience contributing to digital and omnichannel strategies for leading brands. Over the years, Elizabeth has worked with a variety of top retail brands in the IR 500 to bring digital innovation and digital marketing strategy to drive growth.  Her expertise and hands on experience in optimization, personalization, and digital marketing enables her to provide a holistic approach when consulting her clients on creating the best possible digital customer experiences.  Before leading the agency, she worked in the Client Services for more than 10 years where she was responsible for managing a diverse group of brands in the apparel, CPG, beauty, and luxury verticals.  
James Hammersley
 James Hammersley 
Good Growth
James founded Good Growth and is co-author of the book ‘Leading Digital Strategy’.  James is responsible for ensuring all clients grow their businesses through working with Good Growth.  James has expertise across Digital Strategy, CRM and CRO and has had the privilege of working with some of the largest and most successful UK and global brands.  He holds a finance and management first degree and went to the University of Cambridge to complete a postgraduate course in management.  
Adam Rakib
 Adam Rakib 
Adam is a mobile growth marketing expert and the founder of StoreMaven, the leading App Store and Google Play AB testing and analytics platform. Adam previously founded Shaker (acquired by PlayStudios), one of the most successful mobile game publishers. Adam is also a lecturer at Tel-Aviv University where he teaches entrepreneurship
Katy Bennett
 Katy Bennett 
Commercial Director 
Mapp Digital
Katy is Commercial Director at Mapp Digital NE and has worked in the Digital Marketing industry for over 15 years at the front line of helping brands build strategy and drive value from marketing technology. Katy has worked for Experian, eCircle, Webtrends and Teradata. In these roles she has worked with a diverse number of brands including MBNA, British Gas, and Moneysupermarket on a wide variety of customer engagement programmes. 
 Diana Smith 
Head of Product Marketing 
Saima Alibhai
 Saima Alibhai 
Managing Principal Consultant 
Oracle Bronto
Saima has over 10 years of experience in the marketing technology industry, working alongside clients internationally in the UK, EMEA and LATAM. As Practise Manager - Professional Services at Bronto, Saima helps leading brands, including Vivienne Westwood,, Björn Borg and Joseph Joseph, optimise their commerce marketing strategy. She is member of the DMA UK Email Council.
Vincent Horovitz
 Vincent Horovitz 
VP Global Sales 
Vincent Horovitz is heading up the Sales and Operations for Zooz in the US. Prior to Zooz, Vincent was the Global Lead for Technology Alliances at Deloitte Consulting LLP and was responsible for working with a broad set of complex, multidimensional Global partners such as Cisco, Google and Dimension Data to develop partner strategies and joint go-to-market activities. Before Deloitte Vincent held a position at Panaya Inc., and was founder and CEO of a closed loop alternative payments company that did both acquiring and issuing of cards for the Insurance, loyalty and public sectors. 
John Federman
 John Federman 
Webcollage CEO John Federman has more than 25 years of experience driving revenue and profit at innovative media, ecommerce, and retail platforms. John’s company Webcollage is the leading cloud-based content management platform for managing rich product information, and syndication across retail sites globally. Prior to Webcollage, Federman was a successful CEO at six different companies including Searchandise Commerce, eStara, Dotomi, and AdSmart. He has a record for building significant companies that deliver high value to their customers coupled with a notable reputation of publishing engaging content as former Publisher of PC Week – which was the largest trade publication in the world at the time.
Guy Southam
 Guy Southam 
Head of Digital and Data Strategy 
Guy leads Freesat’s digital marketing activities, overseeing web, social and mobile as well as leading on data strategy to drive greater insights and find new commercial revenue opportunities for the business. With over 10 years’ experience in leading digital enterprises, he previously worked in O2’s Innovation Lab and spent several years developing Sky’s e-commerce proposition. 
Alon Tvina
 Alon Tvina 
Alon Tvina, Optimove’s Chief Commercial Officer and MD of EMEA, excels in building business through strategic and innovative marketing. With over a decade of experience working in cross-industry technology centric organizations, Alon now spearheads the operations at Optimove - a profitable and rapidly-growing business. Alon's passion for understanding what drives customer behavior led him to his current role at Optimove, the leading Customer Marketing Cloud  used by over 200 brands including 888,, Sportingbet,  Leo Vegas, AMAYA and Vera & John. Alon holds an MBA majoring in Integrated Marketing Communications, a Bachelor of Business, and Bachelor of Creative Industries from Queensland University of Technology. He also holds Professional Certificates in Project Management and Business Analysis from the University of Denver.
Angus Hamilton
 Angus Hamilton 
Search Laboratory
Angus is responsible for the team that develops Search Laboratory’s suite of software tools, which cover everything from PPC feed automation to data analysis and reporting. His team is continually exploring new tools and technologies such as Google BigQuery and machine learning to solve problems such as PPC bid optimisation and cross-channel attribution, ensuring Search Laboratory stays at the forefront of the industry. Angus has over 20 years’ experience in IT development and management, having previously headed up a team developing legal software in Leeds, where he merged his law degree and passion for developing to build case management software.
Liad Agmon
 Liad Agmon 
Dynamic Yield
Liad is a serial entrepreneur with rich experience as a startup founder and as a Fortune 500 executive. He founded information security vendor Onigma (acquired by McAfee) and social search company Delver (acquired by Sears Holdings). Following Delver’s acquisition, Liad served as a VP of New Services at Sears Holdings and on the board of its Home Electronics and Outlets business units. Liad served as an entrepreneur-in-residence at Bessemer Venture Partners and taught at the Entrepreneurship MBA program in Tel-Aviv University and at the Zell Program of IDC Herzliya. He holds a BA Cum Laude from Tel-Aviv University in Computer Sciences and Film Studies.
 Joan Johnston 
Creative Director 
Bespoke Fabrics