eTail Europe 2017

20 - 22 June, 2017

Queen Elizabeth II Conference Centre, London

+44 20.7368.9465

Is your company speaking at eTail Europe 2017? Register with code ETEU17SPKR for 20% off your ticket price!


Anthony Fletcher
 Anthony Fletcher 
Anthony is the CEO of multi-channel retailer of healthy snacks, graze. His mission is to use technology to make the world’s number one healthy snacking brand. Formerly Innovation Manager at Innocent drinks, Anthony first joined graze in 2009 as Head of Marketing and has seen it grow and expand into the American market. Anthony also holds an advanced Chemistry degree from the University of Oxford.
Alicya Sinclair
 Alicya Sinclair 
Sinclair London
Luca Marini
 Luca Marini 
Founder & COO 
Finery London
Yariv Bash
 Yariv Bash 
Craig Wheeler
 Craig Wheeler 
Scotts & Co
Pouya Boland
 Pouya Boland 
Rebecca Glenapp
 Rebecca Glenapp 
Anders Dahlberg
 Anders Dahlberg 
Gracia Amico
 Gracia Amico 
Pets Pyjamas
Billie Whitehouse
 Billie Whitehouse 
Wearable Experiments
Tobias Mattsson
 Tobias Mattsson 
Nordic Feel
 Cassandra Hicks Bergsland 
Global Head of Website Trading, & 
YOOX Net-a-Porter Group
Mark Lilley
 Mark Lilley 
Head of eCommerce 
Chain Reaction Cycles
Eric Lewis
 Eric Lewis 
VP, Global Operations 
Eric Lewis is Senior Vice President of Global Operations at Casper. He brings more than 12 years of executive management experience to Casper from leading consumer brands, e-commerce, and technology companies. Before joining Casper his previous positions include Head of Regional Operations for Google, General Manager for Amazon and Managing Director - APAC for Shark/Ninja. 

Previously, Eric spent 9 years with Black and Decker domestically and internationally in various positions including Plant GM, GM of Asia Operations and Director of Operations where he managed the global supply chain including manufacturing, logistics, quality and lean six sigma. Eric earned his MBA from the University of Texas and his BS in operations from Gardner Webb University.  
Kyle Duford
 Kyle Duford 
VP, Global Digital 
Dr Martens
Wilko Klaassen
 Wilko Klaassen 
VP, Global Online 
Husqvarna Group
Stuart McMillan
 Stuart McMillan 
Deputy Head of eCommerce 
A senior ecommerce professional, I have a wide range of experience in all aspects of ecommerce, from design, to content production; from managing high availability infrastructure to user experience testing. I have experience in managing teams to deliver the above, as well as other areas such as development testing and PCI compliance. I work within the fashion industry.

I have particular interests in page performance, conversion rate optimisation, usability, responsive web design, customer experience and order fulfilment.

My goal is simple: I want to be responsible for the best-in-industry ecommerce website that does everything right, every last detail.

Jason Van Der Westhuizen
 Jason Van Der Westhuizen 
Senior Head eCommerce & Multi-Channel Customer Experience 
Lands' End Europe
Jason is an accomplished multi-channel professional with over 17 years of proven digital experience across brand, creative, marketing and eCommerce, gained in the UK, USA, Germany and France. Responsible for delivering a high quality digital customer experience through leading in-house teams and agencies across creative & publishing, eCommerce, customer behavioural insights and analytics.
Chris Bates
 Chris Bates 
Head of CRM & Digital Marketing 
John Lewis
Geoff Bull
 Geoff Bull 
Head of Demand Conversion 
Simon Rogers
 Simon Rogers 
Head of Performance Marketing 
Philip Ward
 Philip Ward 
Head of Digital Experience & Development 
Carphone Warehouse
Johan Riis Johansen
 Johan Riis Johansen 
Head of eCommerce Services 
Coop Danmark
Hannah Mason
 Hannah Mason 
Head of Personalisation 
Marks and Spencer
Leading the personalisation roadmap at M&S, Hannah works alongside loyalty, data and digital development teams to provide a joined up customer experience across physical and digital touchpoints.
We know more about our customers than ever – so let’s use that to help them complete their shopping missions in a more relevant way.

Pete Joseph
 Pete Joseph 
Head of Global eCommerce 
Matt Henton
 Matt Henton 
Head of eCommerce 
Moss Bros
Debbie Wren
 Debbie Wren 
Head of Agile Coaching Digital & Technology 
Debbie Havekin
 Debbie Havekin 
Head of International Trading 
Marks & Spencer
Steve Partridge
 Steve Partridge 
Head of eCommerce 
Peter Hvidberg
 Peter Hvidberg 
Head of eCommerce & Customer Service 
INTERSPORT Group Denmark

Joana Fernandes
 Joana Fernandes 
Head of eCommerce Operations 
Nick Pape
 Nick Pape 
Head of CRM 
Anastasia Roumelioti
 Anastasia Roumelioti 
Head of Marketing & Communications 
Hawes & Curtis
Julie Austin
 Julie Austin 
Head of Ecommerce 
Mamas & Papas
Anil Patel
 Anil Patel 
Head of Digital 
The Original Factory Shop
Ben Greener
 Ben Greener 
Head Of Digital Product 
Patrick Osborne
 Patrick Osborne 
Head of Strategic Insight & Reporting 
Richard Voyce
 Richard Voyce 
Head of eCommerce 
Dreams Ltd
Tom Goode
 Tom Goode 
Head of Digital 
M and M Direct
Gillian Geraghty
 Gillian Geraghty 
Head of eCommerce 
George at Asda
 Joe Swales 
Head of eCommerce and CRM 
Monsoon Accessorize
Jonathan Newton
 Jonathan Newton 
Head of eCommerce 
Niranjan Soni
 Niranjan Soni 
Head of Multichannel Development 
The White Company
John Werbinski
 John Werbinski 
Head of eCommerce 
Dave Crellin
 Dave Crellin 
Head of Online Operations 
Fabrice Khullar
 Fabrice Khullar 
Lead Product Owner, Front End Product Experience– Digital & Technology 
Jason Kang
 Jason Kang 
Managing Director- Ireland 
Sean O'Neill
 Sean O'Neill 
Director Online Product Development 
Sean has spent the past 17 years at the intersection of ecommerce, consumer behavior, and data-driven feedback loops.  Sean joined Tesco in 2014 and is Product Development Director for all of Tesco’s global online shopping platforms (spanning 9 countries).  Prior to that Sean spent 11 years at (starting in 1999) for product development and operations focused across a range of business functions including merchandising, programmatic recommendations, category expansion, fulfillment, marketplace platform, and on-site advertising. Sean holds an MBA from the Kellogg Graduate School of Management (Northwestern University) and is a co-author of six patents.
Sienne Veit
 Sienne Veit 
Online Product Director 
John Lewis
Dave Elston
 Dave Elston 
Digital Director - Europe 
C&J Clarks
Experienced multi channel expert with an ecommerce and retail background in one of the UK’s leading brands- HMV. Extensive P&L and business case management experience. Takes an inquisitive and innovative approach which is grounded in extensive experience. Commercially aware with an analytical nature which assists lateral thinking, and focused on meeting the needs of the customer. Adaptable to different situations as well as structures, ability to prioritise multi dimensionally, excellent manager of teams and delivers against business objectives. Highly transferable skill set.
Katy Gotch
 Katy Gotch 
Director, Strategy and Customer Experience 
Mike Durbridge
 Mike Durbridge 
Director, Omnichannel 
Jos Williams
 Jos Williams 
Marketing Director 
Bulk Powders
Jon Asbury
 Jon Asbury 
Multichannel Director 
Go Outdoors
Jon Asbury is Multichannel Director at GO Outdoors the market leading and fastest growing Outdoor equipment and clothing retailer with over 17 years experience of growing Multichannel businesses and is responsible for the commercial performance, operational effectiveness and strategic development of the GO Outdoors Multichannel business. Through their Discount Card GO are one of the few retailers to have an understanding of offline customers that matches their understanding of online customers. Prior to this Jon led a team of specialists responsible for the development and trading of the Halfords Multichannel offer.
Elisa Pogliano
 Elisa Pogliano 
Omnichannel Development Director, EuRoMEA 
Sergio Romero Penas
 Sergio Romero Penas 
Director, Marketing & Performance Analytics 
Bart Maes
 Bart Maes 
European eCommerce Director 
Richard Clark
 Richard Clark 
Director, Marketing
Emma Mead
 Emma Mead 
Director, eCommerce 
Holland & Barrett
Claire Logan
 Claire Logan 
eCommerce Manager 
Dr. Itiel Dror
 Dr. Itiel Dror 
Senior Cognitive Neuroscience Researcher 
University College London
Jeroen Leenders
 Jeroen Leenders 
Founder & Publisher 
Cross-Border Magazine
James Olszowski
 James Olszowski 
International Expansion Manager M& 
Marks & Spencer
Thomas Nielsen
 Thomas Nielsen 
Thomas Nielsen is the Chief Digital Officer/Group Product Officer for Tesco PLC (LON: TSCO) – one of the world’s largest retailers with 6,900+ stores, 475,000 employees and thousands of suppliers. In this role, Mr. Nielsen is leading Tesco’s digital transformation as well as its loyalty (Clubcard) and Digital Marketing functions.

Nielsen most recently served as Senior Vice President for Products and Operations for Brightcove (NASDAQ: BCOV) – a leading provider of OVP solutions for professional media distribution and monetization. Before joining Brightcove, Nielsen was the President and CEO for RealNetworks (NASDAQ: RNWK) – a pioneer in digital media solutions.
Nielsen is an AP Graduate in Computer Science from Tietgen Business College in Denmark.
Peter Williams
 Peter Williams 
Constantin Eis
 Constantin Eis 
Co-Founder & Global Managing Director 
Stuart Lee
 Stuart Lee 
Head of eCommerce 
Jonny Sitton
 Jonny Sitton 
Co-Founder & Operations Director 
My 1st Years
John Cowper
 John Cowper 
Head of Architecture 
Ed Whatmore
 Ed Whatmore 
Head of eCommerce 
Mountain Warehouse
 Charlotte Briscall 
Head of Digital Experience 
Dale Western
 Dale Western 
Head of Online Trading 
Jack Wills
Dave Trott
 Dave Trott 
Creative Director and Author 
Richard Wilson
 Richard Wilson 
Digital Director 
James Williamson
 James Williamson 
Digital Brand Marketing Manager 
Mirko Caspar
 Mirko Caspar 
Managing Director 
Mister Spex
Emma Fouracre
 Emma Fouracre 
Senior Marketing Manager 
Evans Cycles
Neal Johnson
 Neal Johnson 
Director, IT Service and Operations 
House of Fraser
Neil Ellul
 Neil Ellul 
Customer Journey Manager 
Ranjeet Khosa
 Ranjeet Khosa 
eCommerce Manager 
Dan Stone
 Dan Stone 
Email Marketing Manager 
Andrew Curran
 Andrew Curran 
Non-Executive Director 
Nick Lamothe
 Nick Lamothe 
Sr. Marketing Manager 
Leonie Tamkin
 Leonie Tamkin 
Digital Marketing Manager (Non-Food) 
Amy Jackson
 Amy Jackson 
Digital Marketing Manager 
Lipsy London
Adeola Sole
 Adeola Sole 
Digital Marketing Manager 
Mint Velvet
Mark Wright
 Mark Wright 
Managing Director Digital 
Jack Wills
Duncan Keene
 Duncan Keene 
UK Managing Director 
Thomas Crampton
 Thomas Crampton 
Global Managing Director, Social@Ogilvy 
Ogilvy & Mather
Oren Levy
 Oren Levy 
CEO & Founder 
Nir Debbi
 Nir Debbi 
Co-Founder & CMO 
Fayez Mohamood
 Fayez Mohamood 
Co-Founder & CEO 
Steve King
 Steve King 
Black Swan Data
Laurel Wolfe
 Laurel Wolfe 
Marketing Director 
Georges Berzgal
 Georges Berzgal 
VP EMEA, Global eCommerce 
Pitney Bowes
Andy Leaver
 Andy Leaver 
Chief Revenue Officer 
Martin Gill
 Martin Gill 
VP & Research Director - Digital Strategy & Experience 
David Bessis
 David Bessis 
CEO & Founder 
Oyvind Henriksen
 Oyvind Henriksen 
POQ Commerce
Matt Lerner
 Matt Lerner 
Partner, London 
500 Startups
Maxime Taieb
 Maxime Taieb 
Head of Solutions & Innovation 
Adam Rakib
 Adam Rakib 
Adam is a mobile growth marketing expert and the founder of StoreMaven, the leading App Store and Google Play AB testing and analytics platform. Adam previously founded Shaker (acquired by PlayStudios), one of the most successful mobile game publishers. Adam is also a lecturer at Tel-Aviv University where he teaches entrepreneurship
Michael Klein
 Michael Klein 
Director, Industry Strategy and Marketing 
Michael Klein is the Director of Industry Strategy for the Adobe Marketing Cloud. He leads a team of subject matter experts who work with Adobe’s global commerce clients to help them develop best-in-class digital marketing strategies. Michael regularly contributes thought leadership to industry events, and is an active member of and the Global Retail Marketing Association.
Prior to joining Adobe, Michael spent over 25 years as a Senior Merchant and Marketer for brands such as the LVMH Group (, William-Sonoma, Harry & David, Discovery Channel Stores, and 
Karen Pepper
 Karen Pepper 
General Manager, UK 
Amazon Pay
Karen Pepper is the General Manager, UK for Amazon Pay. She is responsible for leading Amazon’s payment services for 3rd party merchants in the UK including Amazon Pay and the associated value added services.

Karen is a 15-year veteran of the payments and start up industries. Most recently she was Global Head of Alliance Banks at JP Morgan where she managed relationship with 22 banks across 41 markets. Karen has also held executive positions at American Express and her own multi-million pound start up in the health and fitness sector.

Karen sits on the board of Hatch, a UK incubator for social enterprises and on the board of Tamar, an anti-human trafficking charity. Karen holds a MBA from the London Business School.
Chris Attewell
 Chris Attewell 
Global Sales Director 
Search Laboratory
Chris began his career in export sales and marketing before finding his way into the digital world, and worked in email and marketing automation prior to joining Search Laboratory. Chris provides strategic leadership and direction for Search Laboratory’s global operations, working with clients and internal teams to deliver profitable online customer acquisition campaigns across multiple countries.
Elizabeth Johnson
 Elizabeth Johnson 
SVP & General Manager of Agency Services - LiveArea 
The PFS Agency
James Hammersley
 James Hammersley 
Good Growth
James founded Good Growth and is co-author of the book ‘Leading Digital Strategy’.  James is responsible for ensuring all clients grow their businesses through working with Good Growth.  James has expertise across Digital Strategy, CRM and CRO and has had the privilege of working with some of the largest and most successful UK and global brands.  He holds a finance and management first degree and went to the University of Cambridge to complete a postgraduate course in management.