eTail London 2024

25 - 26 June, 2024

QEII Conference Centre, London, UK

John McDonnel

International Managing Director Tito's Handmade Vodka

Day 2 - 26 June, 2024

3:45 PM PANEL INTERACTIVE: Do's And Dont’s of CX in A Cross Border Marketplace

Lessons learned from real-world cross border marketplace implementations:

  • Cultural and regulatory factors that impact customer experience in international markets.
  • Streamlining the checkout process to minimize friction and enhance convenience for international shoppers.
  • Compliance with data privacy regulations and protecting customer data across borders.
  • Investing in data analytics to gain insights into cross-border customer behaviour and preferences, enabling data-driven decision-making and optimization.

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda