eTail London 2024

25 - 26 June, 2024

QEII Conference Centre, London, UK

Daniel Finley

Chief Executive Officer Debenhams

Day 1 - 25 June, 2024

3:45 PM PANEL INTERACTIVE: Customer-Centric Digital Transformation to Meet Omnichannel Customer Expectations

  • Evolving preferences of customers from brand discovery to purchase and beyond.
  • Applications of data and analytics to create a holistic view of your customers, enabling personalized interactions at every touchpoint
  • Enhance usability, functionality, and accessibility of digital platforms
  • Identify (KPIs) and metrics to track the effectiveness of your customer-centric digital transformation

Check out the incredible speaker line-up to see who will be joining Daniel.

Download The Latest Agenda