eTail Europe 2019

18 - 19 June, 2019

Queen Elizabeth II Conference Centre, London

Marc Dench


9:35 AM Keynote Retail Fireside Chat: What’s Happening With The High Street In Retail Today?

As omnichannel commerce takes center stage, the role of stores in the consumer journey is evolving. This session explores how consumer trends and preferences are driving today’s retail landscape decisions including:
- Merging the physical experience with the digital
- Creating opportunities for retail giants to buy up pureplays
- Redefining the trajectory of the retail industry’s development for the next 5-10 years 

12:00 PM Keynote Panel: Focusing On The Future: Exploring Tactics For Truly Transformational Growth

With so much happening in eCommerce that requires immediate attention and action, it can be hard to think to the future. Join us as a panel of eCommerce executives gaze into the eCommerce crystal ball and explore best practices for taking advantage of transformational growth opportunities at your organisation. We will be covering:
- Adapting digital experiences and adopting tech as the interaction gap continues to shrink between humans and machines
- How to stop being data obsessed and becoming insights driven—building a cohesive strategy 
- Future project planning: how agile can your teams be when listening into the customer
- Overhauling team structure, tech, and integration for convenient and seamless shopping experiences

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda