eTail Europe 2021

London, UK

Louisa Nicholls, Partner & Senior Manager, Digital Trade and Trade Marketing at John Lewis
John Lewis Logo

Louisa Nicholls


Partner & Senior Manager, Digital Trade and Trade Marketing
John Lewis

Check out the incredible speaker line-up to see who will be joining Louisa .

Download The Latest Agenda

Day One: Actionable Success Strategies For Omni-Channel & Digital

Tuesday, June 23rd, 2020


4:15 PM Women In eTail Leadership Panel & Networking Session

Limited to 25 attendees. 


Listen and be inspired at our Women in (R)eTail networking reception + panel. You’ll have the opportunity to meet fellow industry leaders, cultivate new connections and discuss the topics that were raised on the panel.


Day Two: Digital Innovations That Drive Growth

Wednesday, June 24th, 2020


12:25 PM Keynote Panel Discussion: The Evolution Of Omnichannel: Enhancing Customer Engagement With New Experiences And Initiatives

Customer expectations around omnichannel experiences are changing rapidly. How do you keep pace? Our keynote panelists from some of the largest and specialized omnichannel retailers outline their view of the future of omnichannel - and how to ensure you’re ready for it.

  • Integrating offline events and offline experiences with your digital channels
  • Building out first party data from these new touchpoints to build customer communities and engagement 
  • Ensuring your teams are aligned internally