Biggest Retail Discount: Expiring at the end of February! Register today to attend both days for just £199.


What is eTail Europe?

Transforming Retail. Together.

eTail is designed to help you increase the profits from your online business.
You’ll get interactive action-packed strategies, disruptive strategies, peer to peer conversations, and connections with top minds at Europe’s most successful and innovative retailers. Return to your office with hundreds of strategic takeaways (in only two days) with no commercials and no fluff. Leave the tradeshow experience behind and join the eTail community at eTail Europe.

High Return On Time Invested

“eTail is one of the few conferences I try to make every year – size is robust, yet intimate, with the right balance of retailers and vendors – provides higher return on time invested.”

Jason Kang, Managing Director, Zazzle International

Our Speakers. Your 2020 Visionaries.

Over 70 speakers representing the best from Europe’s fastest growing, most disruptive and most innovative retailers. We purposely find the executives that are in trenches, sharing tactical takeaways – telling you the why, how, and what they would change next time. These forward-thinking leaders will shift your paradigms, challenge your assumptions, and spark new insights.

Actionable Content

“I really enjoyed eTail Europe. Very useful content from the speakers, some of which we have already translated into action within our business and given us food for thought in developing future strategies for our Omnichannel journey.”

Michael Durbridge, CEO, Andrew Martin

Why eTail is Rated #1

An Awesome Time, Guaranteed

We’re known in the industry for awesome experiences you can’t get anywhere else. Sip fine wines, kick back with cocktails, eat delicious food, attend private tastings, and be wowed at our famous evening receptions.

You’ll make memories that last a lifetime, and become a part of a true retail community.

Actionable Tactics To Grow Your Business

We’re not a tradeshow or a vendor-led seminar. Our agenda is 100% focused on your biggest challenges and opportunities.

You’ll hear from Founders, CEO’s, VPs and those that are in the trenches, doing the work. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.

The Most Interactive Conference, Ever

Benefit from over 30 hours of discussion groups, creative think-tanks, Tonight Show sessions, lightning rounds, roundtables, structured & unstructured networking activities, and much more.

This is your opportunity to make new connections and speak “off-the-record” with your peers. You’ll build relationships like never before.

Who Attends eTail Europe?


Agenda At A Glance

23 June 2020, Day One
Actionable Success Strategies For Omni-channel and Digital

  • KEYNOTE PANEL DISCUSSION: Mapping Out The Next Ten Years On The High Street: Future Retail Innovations
  • KEYNOTE PRESENTATION: A Retail Transformation Success Story: Reinvigorating Your Brand And Exceeding Customer Expectations  
  • KEYNOTE PANEL DISCUSSION: Assessing The Role Of Physical Stores In The Modern Retail World
  • KEYNOTE PRESENTATION: Retail Growth Models: Attracting New Customers And Generating New Revenue Streams
  • C-Level Leadership Think Tank
  • Track A: Customer Acquisition & Globalization
  • Track B: The Future Of Omnichannel
  • Track C: Conversion Optimization Wins And The Customer Journey
  • Interactive Retailer-Only Roundtables
  • Women in eTail Networking & Leadership Hour
  • Invitation Only Tasting
  • Happy Hour Reception

24 June 2020, Day Two
Build Your Digital Future

  • KEYNOTE FIRESIDE CHAT: Communicating A Clear Path For Innovation To Reach Today’s Retail Customer
  • KEYNOTE PANEL DISCUSSION: The Evolution of Omnichannel: Enhancing Customer Engagement With New Experiences And Initiatives
  • KEYNOTE FIRESIDE CHAT: The Evolution of Personalisation: Approaching A Single View Of Your Customer
  • KEYNOTE PANEL DISCUSSION: Retail Disruptors: Preparing Your Business For The Future 
  • Invitation-Only Think Tank
  • Track A: Emerging Tech & Digital Marketing Innovation
  • Track B:  Data, Analytics And Attribution
  • Track C: Customer Engagement, CX & Personalization
  • Interactive Retailer-Only Roundtables
  • Invitation Only Tasting

The eTail Audience

From the Europe's biggest retailers to the world's most exciting startups. From travel, beauty, arts, electronics and much more – eTail is for retailers that want world-class eCommerce. This community is one of a kind, and the perfect balance of quality, quantity, and variety.


“Every time we go to eTail, we leave with specific initiatives that have genuinely done huge things for our business. It’s been exceptionally useful. It’s the only event that I go to on an annual basis. The event is a great eye opener to understand if you’re doing the right thing, or not.”

Paul Murray, Ecommerce Manager, Sevenoaks Sound and Vision

Experience eTail

Each year we curate new onsite experiences to enhance your relationships and spark innovation. curated networking that you cannot get anywhere else, you'll build connections like never before. Click on the onsite events below to learn more about what’s happening at eTail.


eTail In The News

Senior editors and staff from mainstream and industry media, as well as leading industry analysts attend and cover eTail, where industry news happens. Check out the articles, interviews and announcements from the largest and most disruptive eCommerce and tech companies.


Real Reviews From Real Attendees

See why the community rates eTail as the number one eCommerce and omnichannel event of it's kind.


You'll join 1000+ retail innovators during two days of insight, interaction, and innovation. You will develop relationships, make new contacts and experience an event unlike any other. You'll come as an attendee, and leave as part of a community.

Come as an attendee. Leave a part of the eTail community.

Meet Us In London

Queen Elizabeth II Conference Centre
Broad Sanctuary London Greater London SW1P 3EE, United Kingdom
020 7222 5000 |

Tickets & Registration

eTail Europe sells out each year, but you can secure your tickets online here

  • Full access to the 2-day event, including your choice of working groups
  • Access to the ‘Solutions Zone’ featuring the hottest new tech & software
  • eTail evening reception with your peers
  • All meals during the event, coffee, and snacks

Get Your Tickets Here