eTail Europe 2021

London, UK

Jayesh Bhayani, SVP, Technology at Tesco
Tesco Logo

Jayesh Bhayani

SVP, Technology

Check out the incredible speaker line-up to see who will be joining Jayesh.

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Day One: Actionable Success Strategies For Omni-Channel & Digital

Tuesday, June 23rd, 2020

9:40 AM Keynote: Improving Customer Experience Through An Omnichannel Approach

As one of the world’s largest retailers. Tesco processes 80m transactions every week through a till estate which needs to adapt our changing customer needs. Jayesh will discuss the current programme to upgrade the Tesco till, including integration with multiple API services, to ensure the global retail operation is as efficient, resilient and versatile as possible.

Learn how Tesco’s focus on platforms and an omnichannel approach will deliver huge benefits to the business, working on a global scale with more than 6,800 stores worldwide. Gain an appreciation of the challenges a global retailer faces in maintaining its technical estate, hear why the current project was required in order to deliver current and future business objectives, as part of their strategy to serve our customers a little better every day.