eTail Europe 2019

18 - 19 June, 2019

Queen Elizabeth II Conference Centre, London

Lee Woodard

Global Chief Experience Officer (CXO)
Crabtree & Evelyn

10:50 AM Keynote Lightning Round Panel: Building A Cohesive Omnichannel Strategy

In order to execute an omnichannel strategy, you must align your channels for seamless user experience, but this does not mean that all of the channels will function the same way. This session will explore:
- Understanding which channels your customers prefer for specific activities like discovering, browsing, searching, or purchasing
- Optimizing your channels for the specifc functions that your customers prefer them for
- Creating a seamless experience that makes the most of each of your unique channels by acknowledging their individual strengths, weaknesses, and potentials 

Check out the incredible speaker line-up to see who will be joining Lee.

Download The Latest Agenda