eTail Europe 2017

June 20-June 22, 2017

Queen Elizabeth II Conference Centre, London

44 20.7368.9465

Jon Asbury

Multichannel Director
GO Outdoors

Jon Asbury is Multichannel Director at GO Outdoors the market leading and fastest growing Outdoor equipment and clothing retailer with over 17 years experience of growing Multichannel businesses and is responsible for the commercial performance, operational effectiveness and strategic development of the GO Outdoors Multichannel business. Through their Discount Card GO are one of the few retailers to have an understanding of offline customers that matches their understanding of online customers. Prior to this Jon led a team of specialists responsible for the development and trading of the Halfords Multichannel offer.

Omnichannel & Online Growth

14:55 PM DELIVERY PANEL REVOLUTION: Making Delivery A Customer Engagement Experience

With “instant” delivery now the norm, eCommerce, IT, operations and warehousing has to become more connected than ever before. Our panelists are focusing on getting products into customers hands as quickly as possible, then turn the discussion over to plan your next move. Here you’ll learn how to:

Make the delivery experience come to life in a way that is commercially sustainable
Determine whether you have the customer base to support click and collect and same day delivery
Select and implement tools that ensure predictive management of stock