eTail Europe 2017

20 - 22 June, 2017

Queen Elizabeth II Conference Centre, London

+44 20.7368.9465

 Neal Johnson
Neal Johnson Director, IT Service and Operations House of Fraser


Day 3: Online Customer Engagement - Thursday, June 22nd

10:00 AM KEYNOTE: How To Make A Capex Free Business Case Out Of A Universal Communications Solution

With over 20 years experience in IT and business transformation, Neal is here to share the results of his latest major project- creating a universal communications solution with the replacement of WAN, LAN, WiFi, fixed telephony and mobile/data telephony at House of Fraser. Neal will explain his tried-and-tested techniques of aligning people, process and technology with business strategy and vision, and give you quick wins and short cuts that you can apply across your own company today.